Our Privacy Policy

The Spice Closet, Inc. is the sole owner of the information collected on this site. The Spice Closet, Inc. collects personally identifiable information from our users at several different points on our website.

Orders

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. The information you provide to us is processed and resides in a completely secure environment. We will never sell or share your information with anyone and it will be used by us only to offer goods and services.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information only to notify contest winners and award prizes, to monitor site traffic or improve site usability (in the case of anonymous information collected in surveys). We will not share the personally identifiable information you provide through a contest or survey with anyone.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Spice Closet, Inc. retains this information for the sole purpose of sending a one-time email and tracking the success of our referral program.

Your friend may contact us at remove@spicecloset.com  to request that we remove this information from our database.

Special Offers and Updates

We will occasionally send you information on new products, services, special offers, promotions, discount coupons, etc. You can sign up for these emails from us on our member registration page.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice" and "Opt-out" sections below.

Newsletters

If you wish to subscribe to our newsletter we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice" and "Opt-out" sections below.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your order. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Although we pride ourselves in maintaining high levels of in-stock inventory, we may occasionally drop ship a portion of your order directly from one of our manufactures. In this, case we will share with them only your name and address and for the sole purpose of preparing your shipping label.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Choice and Opt-out

We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may "opt-out" of receiving them by following the instructions included in each newsletter or communication or by emailing us at remove@spicecloset.com  or you may contact us at 877 4U SPICE or write to us at the address below.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by The Spice Closet, Inc. Please be aware that we, The Spice Closet, Inc, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order form, we encrypt that information using 128 bit secure socket layer technology (SSL). The Spice Closet is compliant with card association security initiatives including Visa Cardholder Information Security Program (CISP), Mastercard (SDP), and Discover Information Security and Compliance (DISC).

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: